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Special Weather Statement

Our call center is based in Florida, and due to the impacts of Major Hurricane Dorian, we may at times lose power throughout the duration of the storm. If this occurs, our phone systems will be out of service until power is restored. If you receive a busy signal when calling our call center, we have lost power. Please email any concerns to cs@yellowpagesunited.com. We hope that everyone stays safe during this serious situation.

Please bear with us as we take safety measures regarding the coronavirus. Here's what we're doing:

Until further notice, we're holding invoices for businesses hardest hit.

We can answer some calls, but we'll have limited capacity while we work out remote solutions and new business hours. This should get better during the coming days.

Live chat on our website will be available during new business hours.

You can do just about anything with your account online. Just go to yellowpagesunited.com/login You'll need your invoice number and zip code.

If you are able to pay for your listing with us during this time, please do. We are a small business and it helps us keep the lights on and take care of our employees. It is greatly appreciated. If not, that’s okay too. We know these are difficult times.

Our people are family to us. Thanks again for your support.


Yellow Pages United
Arbitration Clause

Last Updated 3/1/2018

Arbitration and Applicable Law
By visiting and/or using the Company Website form within the United States or placing an order, you agree that the laws of the State of Florida, without regard to principles of conflict of laws, will govern this Agreement and any dispute of any sort that might arise between you and Company or its affiliates. All arbitration proceedings must be commenced within two (2) years from date claim arises, or claims are waived.

Important Limitation on Consumer Rights- Mandatory Arbitration Requirement- and Class Action Waiver. Please read carefully: any controversy, claim or dispute between the parties arising out of or relating to an order or this agreement, or the breach, termination, enforcement, interpretation, unconsionability or validity thereof, including any determination of the scope or applicability of this agreement to arbitrate, shall, unless agreed to otherwise, be determined by arbitration in Duval County, Florida or another mutually agreed on location by one arbitrator in accordance with the laws of Florida for agreements to be made in and to be performed in Florida. The parties agree that the arbitration is governed by the Federal Arbitration Act, 9 U.S.C. §§ 1, et seq., and shall be administered by JAMS pursuant to JAMS’ Streamlined Arbitration Rules and Procedures except that the parties expressly waive any right to arbitrate a class, mass, collective, or representative action. The arbitrator shall be neutral and independent and shall comply with the JAMS Ethics Guidelines. The award rendered by the arbitrator shall be final and shall not be subject to vacation or modification. Judgment on the award made by the arbitrator may be entered in any court having jurisdiction over the parties. The parties agree that either party may bring claims against the other only in his/her or its individual capacity and not as a plaintiff or class member in any purported class or representative proceeding. Further, the parties agree that the arbitrator may not consolidate proceedings of more than one person's claims, and may not otherwise preside over any form of representative or class proceeding. The parties shall share the cost (not attorneys’ fees) of arbitration equally. In the event a party fails to proceed with arbitration, unsuccessfully challenges the arbitrator's award, or fails to comply with the arbitrator's award, the other party is entitled to costs of suit, including a reasonable attorney's fee for having to compel arbitration or defend or enforce the award. Binding Arbitration means that both parties give up the right to a trial by a jury. It also means that both parties give up the right to appeal from the arbitrator’s ruling except for a narrow range of issues that can or may be appealed. It also means that discovery may be severely limited by the arbitrator. This section and the arbitration requirement shall survive any termination.